Zimbabwe Job – Civil Aviation Authority of Zimbabwe, ICT TECHNICIAN X1

Employment at the Civil Aviation Authority of Zimbabwe as ICT Technician

POSITION D: ICT TECHNICIAN X1

Reports to Network Administrator

Location: Head Office

Job Purpose

Installation, repair, maintenance and support of Information Communication Technology infrastructure and systems

Duties and responsibilities

• Diagnoses and rectifies network, hardware and computer problems.
• Troubleshooting and hardware support.
• Carries out periodic maintenance and servicing of all ICT devices.
• Troubleshoots and repairs all ICT devices (processors, monitors, printers, laptops, gate readers’ check-in printers and other peripheries.
• Implements network set-up and configuration changes as instructed by the Network Administrator.
• Performs network installations according to laid down designs and as directed by the Network Administrator.
• Implements network security procedures and perform backups/disaster recovery under the supervision of the Network Administrator.
• Diagnoses and rectify PABX and telephone problems.
• Participates in installation and commissioning of new hardware and software.
• Troubleshoots and repairs telephone handsets up to component level.
• Provides 24 hour/ day and night shift technical support for aviation facilitation systems (CUTE/CUPPS, BAGERA and FIDS).
• Participates in technical support of Internet, e-mail, CARD 5 ID System, Licensing and Examinations, Invigilation System, and all administrative Microsoft products, to ensure that systems have a maximum uptime for greater efficiency.
• Provides users with training and day-to-day assistance on the effective usage of ICT equipment in order to impart the requisite knowledge and technical expertise.
• Provides ICDL training for staff and external candidates to enhance efficiency and generate revenue.

 

 

 

Qualifications and Experience

• A Higher National Diploma in Computer Science.
• Current Certification in CompTIA A+
• 3 years’ work experience in a computer-networking environment, repairing, maintaining, configuring and supporting network services and devices

 

 

Skills and Competences

• Ability to assemble computer devices is essential.
• Ability to troubleshoot and repair computer hardware, PABX and related telecommunications hardware/devices
• Knowledge of networking fundamentals and telecommunications.
• Ability to carry out network cabling
• Excellent communication skills
• Ability to train users.

 

 

 

Interested candidates should submit application letters, copies of updated Curriculum Vitae and certified copies of educational certificates, and National I.D to:

 

Human Resource Director

Civil Aviation Authority of Zimbabwe

 

Harare International Airport

Level 3, New Terminal Building

 

P Bag 7716

Causeway

Harare

 

 

 

On or Before 5 January 2017

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