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Employment at a Ganitesite as Receptionist



Category: Receptionist Jobs Zimbabwe
Posted: Feb 18, 2017

JOB TITLE:                            RECEPTIONIST

REPORTS TO:                     EXECUTIVE ASSISTANT

JOB BASE:                            GRANITESIDE

IDEAL CANDIDATE:          30- 39 YEARS, FLUENT IN SPOKEN & WRITTEN ENGLISH

EXPERIENCE:                      1 YEAR +

MIN QUALIF:                     5 O’LEVELS, COMPUTER LITERATE,

 

 

PRINCIPAL RESPONSIBILITIES AND MAIN TASKS

  • Answering a multi-line phone system.
  • Inter-acting with customers using well-established customer care management methods.
  • Using problem solving and conflict resolution skills to manage potentially difficult situations.
  • Carrying general office duties such as filing and data entry.
  • Providing excellent customer service while receiving incoming calls requesting service.
  • Answer telephone, screen and direct calls.
  • Take and relay messages.
  • Greet persons entering organization.
  • Direct persons to correct destination.
  • Deal with queries from the public and customers.
  • Ensure knowledge of staff movements in and out of organization.
  • Monitor visitor access and maintain security awareness.
  • Provide general administrative and clerical support.
  • Prepare correspondence and documents.
  • Receive and sort mail and deliveries.
  • Monitor and maintain office equipment.
  • Control inventory relevant to reception area.
  • Tidy and maintain the reception area.
  • Reconciliation of timesheets.
  • Any other duties assigned.

Job Application Email            recruitclo2017@gmail.com

Deadline          22/02/2017

 

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