Title: Community Participation Officer
Post of Duty: Bentiu, South Sudan
Duration: Consultancy, 3 months with possibility of extension
Context
Under the overall supervision of the CCCM Coordinator in Juba and direct supervision of the Camp Manager, in coordination with the relevant units, the incumbent will be accountable for ensuring community-oriented and community owned delivery of services in the site
Core functions/ responsibilities
Coordinate with site authorities (UNMISS, RRP / RCO, local government) and humanitarian actors, and liaise with them on behalf of the site population;
Maintain effective intra-site coordination mechanisms and facilitate community participation coordination activities;
Establish site governance and community participation/mobilization mechanisms within the site, with particular emphasis on women’s decision-making role, persons with specific needs (such as the elderly and the physically-challenged), youth and minority groups;
Promote accountability of humanitarian actors towards site population through improvement of complaints and feedback mechanisms, aiming at providing timely and useful feedbacks to the beneficiaries, and improving overall response;
Promote Communication with Communities through the utilization of multiple communication channels and methods (Site Committees, Notice Boards, Broadcasts, complaint desks etc.), and coordination with the relevant partners; ensure that the beneficiary population is aware of what services are available and how to access them;
Follow-up and contribute to ensuring that the site committees act and behave according to the agreed Code of conduct;
Promote strategies to build and strengthen confidence within communities and the groups living in the site and between site residents and surrounding communities and favor a peaceful coexistence;
Support with the registration of site populations, paying particular attention to gender, age and diversity dimensions;
Make sure that the site population and where relevant the host communities are regularly informed of relevant information and that they are involved in needs assessment, delivery of protection/assistance and development/implementation of durable solutions;
Assist in the development of a site closure and phase-out strategy, in coordination with the CCCM Cluster and the relevant partners and ensure it is adapted to specific context;
Provide basic site management training to community leaders including women, minority groups, and persons with specific needs, embedded in leadership structures and participating in decision-making;
Ensure clarification of roles and responsibilities amongst stakeholders in the site, especially with regards to separation of roles between community, Camp Management and Camp Administration;
Ensure transparent site governance and effective access to justice for site residents that conforms to relevant human rights standards;
Ensure environment protection and mitigation of negative impacts on the ecological habitat;
Ensure that services provided build on local capacities; advocate for de-incentivized and community-led approaches.
Perform such other duties as may be assigned.
Desirable Competencies:
The incumbent is expected to demonstrate the following competencies:
Accountability – takes responsibility for action and manages constructive criticisms
Client Orientation – works effectively well with client and stakeholders
Continuous Learning – promotes continuous learning for self and others
Communication – listens and communicates clearly, adapting delivery to the audience
Creativity and Initiative – actively seeks new ways of improving programmes or services
Performance Management – identify ways and implement actions to improve performance of self and others.
Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;
Professionalism – displays mastery of subject matter
Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
Technological Awareness – displays awareness of relevant technological solutions;
Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM ( optional depending on position level)
Technical:
Delivers on set objectives in hardship situations;
Effectively coordinates actions with other implementing partners;
Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.
Emergency Crisis
Works effectively in high-pressure, rapidly changing environments;
Coordinates actions with emergency response actors and making use of coordination structures;
Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors;
Establishes and maintains effective relationships with implementing partners;
Makes correct decisions rapidly based on available information.
Desirable Qualifications and Experience:
Education:
University Degree in International Relations, Political Science, Business or Public Administration, Humanitarian Affairs, Conflict Studies or a related field from an accredited academic institution with five years of relevant professional experience; or
Masters Degree in the aforementioned field of study with two years of relevant professional experience.
Experience
Experience in camp management or coordination within an international organization;
Experience in return and reintegration of vulnerable persons;
Experience working with a numbers of staff and multi-component programmes;
Experience working in hardship stations;
Solid computer skills, including proficiency in MS Office package (Office, Excel, Power Point, Outlook), internet and Email.
Languages:
Thorough knowledge of English.
HOW TO APPLY:
Interested candidates are required to submit a letter of motivation and curriculum vitae to below email. Please indicate the position title on the subject line.
E-mail: vss@iom.int
Only shortlisted candidates will be contacted.