Industry: Admin, Office & Support
Employment Type: Permanent
Location: Harare
Description
Applications are invited experienced persons to fill the above
mentioned position in the Operations Department. The Supervisor reports to the Operations Manager
Key duties and responsibilities summary
• Manage the teams of marshals.
• Be available to affect the entirety of the team’s operations.
• Motivate and encourage marshals through positive communication and feedback
• Meet at least once each week with your team.
• Keep track of attendance, daily statistics, paid time off, sick time, etc.
• Present to the Operations Manager at the conclusion of each week a breakdown of the past week’s monitoring checklists and a written performance summary of the team.
• Present to the Operations Manager at end of each week a breakdown of the next week’s monitoring assignments and a plan for the team.
• Create a forecast describing the things each marshal will be focused upon.
• Create a detailed plan of the way in which you plan to impact your team’s day-by- day performance
• Administer training programs for new hires and existing staff.
• Work with management on refining and scheduling appropriate training sessions.
• Produce quarterly reports outlining the team’s performance and growth.
• Meet with human resources to review staffing levels and employee issues.
• Produce performance reviews as established by Operations Manager.
• Create effective channels of marshal feedback.
Person specifications
• Degree in Traffic Management or Equivalent.
• Diploma in Business Management/ Project Management or BusinessAdministration is an added advantage.
• At least two years’ experience in a similar role
• Great knowledge and understanding of traffic laws and regulations
• Excellent communication skills – both oral and written
• Discrete, honest, trustworthy, communicative, proactive, methodical, diplomatic
• Fostering a spirit of team work
• Ability to provide coaching on the job
If you are interested please submit your application together with your detailed CV by no
later than FRIDAY, 18 MARCH, 2016 to recruitment@clynatrading.com
(*Please note only shortlisted candidates will be contacted)